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Sentiment Analysis on Customer Reviews using Deep Learning

M. Lal1 , A. Jain2 , M. Avatade3

Section:Review Paper, Product Type: Journal Paper
Volume-6 , Issue-7 , Page no. 1023-1024, Jul-2018

CrossRef-DOI:   https://doi.org/10.26438/ijcse/v6i7.10231024

Online published on Jul 31, 2018

Copyright © M. Lal, A. Jain, M. Avatade . This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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IEEE Style Citation: M. Lal, A. Jain, M. Avatade, “Sentiment Analysis on Customer Reviews using Deep Learning,” International Journal of Computer Sciences and Engineering, Vol.6, Issue.7, pp.1023-1024, 2018.

MLA Style Citation: M. Lal, A. Jain, M. Avatade "Sentiment Analysis on Customer Reviews using Deep Learning." International Journal of Computer Sciences and Engineering 6.7 (2018): 1023-1024.

APA Style Citation: M. Lal, A. Jain, M. Avatade, (2018). Sentiment Analysis on Customer Reviews using Deep Learning. International Journal of Computer Sciences and Engineering, 6(7), 1023-1024.

BibTex Style Citation:
@article{Lal_2018,
author = {M. Lal, A. Jain, M. Avatade},
title = {Sentiment Analysis on Customer Reviews using Deep Learning},
journal = {International Journal of Computer Sciences and Engineering},
issue_date = {7 2018},
volume = {6},
Issue = {7},
month = {7},
year = {2018},
issn = {2347-2693},
pages = {1023-1024},
url = {https://www.ijcseonline.org/full_paper_view.php?paper_id=2555},
doi = {https://doi.org/10.26438/ijcse/v6i7.10231024}
publisher = {IJCSE, Indore, INDIA},
}

RIS Style Citation:
TY - JOUR
DO = {https://doi.org/10.26438/ijcse/v6i7.10231024}
UR - https://www.ijcseonline.org/full_paper_view.php?paper_id=2555
TI - Sentiment Analysis on Customer Reviews using Deep Learning
T2 - International Journal of Computer Sciences and Engineering
AU - M. Lal, A. Jain, M. Avatade
PY - 2018
DA - 2018/07/31
PB - IJCSE, Indore, INDIA
SP - 1023-1024
IS - 7
VL - 6
SN - 2347-2693
ER -

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Abstract

The rapid growth of Web and Social Media Website brought about the need for sentiment analysis and opinion mining. Sentiment analysis and Opinion mining aims to explore the opinions or sentiments of customer reviews found in different social media platforms through deep learning technique. Deep learning is found to be more efficient to overcome the challenges faced by sentiment analysis and can handle the multiplicities involved. Deep Learning can perform sentiment analysis on any unstructured data with minimal restrictions and with no specific manual feature engineering. This paper proposes a sentiment analysis algorithm for the analysis of customer reviews by applying deep learning algorithm like Autoencoder Neural Network. Sentiment classification using deep learning promises to perform much better than the traditional supervised algorithms like Naive Bayes and SVM, with minimal constraints on the task or data for sentiment analysis.

Key-Words / Index Term

Opinion Mining, Sentiment Analysis, Sentiment Classification, Deep Learning

References

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