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Online Shopping: An Empirical Study of Indian Consumers

N. Gupta1 , J. Chandel2 , J. Yadav3

Section:Technical Paper, Product Type: Journal Paper
Volume-2 , Issue-9 , Page no. 81-84, Sep-2014

Online published on Oct 04, 2014

Copyright © N. Gupta, J. Chandel, J. Yadav . This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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IEEE Style Citation: N. Gupta, J. Chandel, J. Yadav, “Online Shopping: An Empirical Study of Indian Consumers,” International Journal of Computer Sciences and Engineering, Vol.2, Issue.9, pp.81-84, 2014.

MLA Style Citation: N. Gupta, J. Chandel, J. Yadav "Online Shopping: An Empirical Study of Indian Consumers." International Journal of Computer Sciences and Engineering 2.9 (2014): 81-84.

APA Style Citation: N. Gupta, J. Chandel, J. Yadav, (2014). Online Shopping: An Empirical Study of Indian Consumers. International Journal of Computer Sciences and Engineering, 2(9), 81-84.

BibTex Style Citation:
@article{Gupta_2014,
author = {N. Gupta, J. Chandel, J. Yadav},
title = {Online Shopping: An Empirical Study of Indian Consumers},
journal = {International Journal of Computer Sciences and Engineering},
issue_date = {9 2014},
volume = {2},
Issue = {9},
month = {9},
year = {2014},
issn = {2347-2693},
pages = {81-84},
url = {https://www.ijcseonline.org/full_paper_view.php?paper_id=259},
publisher = {IJCSE, Indore, INDIA},
}

RIS Style Citation:
TY - JOUR
UR - https://www.ijcseonline.org/full_paper_view.php?paper_id=259
TI - Online Shopping: An Empirical Study of Indian Consumers
T2 - International Journal of Computer Sciences and Engineering
AU - N. Gupta, J. Chandel, J. Yadav
PY - 2014
DA - 2014/10/04
PB - IJCSE, Indore, INDIA
SP - 81-84
IS - 9
VL - 2
SN - 2347-2693
ER -

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Abstract

Online shopping - Consumers are playing an important role. In India young generations are using Internet at an increasing rate it greatly provides an emerging prospect for online retailers. There are various factors which affects Indian consumers, buying behaviou and the associations between these factors and type of online buyers, then they can further develop their marketing strategies to convert potential customers into active ones. In this study four key dimensions of online shopping as perceived by consumers in India are identified and the different demographic factors are also studied which are the primary basis of market segmentation for retailers. It was discovered that overall website quality, commitment factor, customer service and security are the four key factors which influence consumers� perceptions of online shopping. the study revealed that the perception of online shoppers is independent of their age and gender but not independent of their education & gender and income & gender Finally, the recommendations presented in this research may help foster growth of Indian online retailing in future.

Key-Words / Index Term

Online Shopping, Consumers, India, Website, Behaviour.

References

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