The present research had the objective of analyzes the impacts of social networks in organizations, focusing on a company Management and Outsourcing Services, comparing the views of employees with the director`s view. Whereas that people disclose their personal and professional information freely online, research aimed to analyze the organization`s current situation regarding the use of social networks, by comparing views of different hierarchies, and suggest adjustments that improve the ambient, aiming to optimize the results. The field research methodology was descriptive and quantitative, held through forms completed by employees and interview with director. The flexibility of opinion is essential, and for an appropriate interaction between staff and leadership, the company`s rules need to be concise and well defined. The employee needs to be properly guided on how to use social networks in a way that not denigrate the organization or himself. It is important that these rules be visible and easily accessible to the entire organization and why is extremely important fulfil them.

Social networks, Impact, Rules

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