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A Study on Customer Satisfaction Towards Internet Banking in HDFC Bank at Thillai Nagar, Tiruchirappalli

D. Sarala1

Section:Review Paper, Product Type: Journal Paper
Volume-06 , Issue-02 , Page no. 204-209, Mar-2018

Online published on Mar 31, 2018

Copyright © D. Sarala . This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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IEEE Style Citation: D. Sarala, “A Study on Customer Satisfaction Towards Internet Banking in HDFC Bank at Thillai Nagar, Tiruchirappalli,” International Journal of Computer Sciences and Engineering, Vol.06, Issue.02, pp.204-209, 2018.

MLA Style Citation: D. Sarala "A Study on Customer Satisfaction Towards Internet Banking in HDFC Bank at Thillai Nagar, Tiruchirappalli." International Journal of Computer Sciences and Engineering 06.02 (2018): 204-209.

APA Style Citation: D. Sarala, (2018). A Study on Customer Satisfaction Towards Internet Banking in HDFC Bank at Thillai Nagar, Tiruchirappalli. International Journal of Computer Sciences and Engineering, 06(02), 204-209.

BibTex Style Citation:
@article{Sarala_2018,
author = {D. Sarala},
title = {A Study on Customer Satisfaction Towards Internet Banking in HDFC Bank at Thillai Nagar, Tiruchirappalli},
journal = {International Journal of Computer Sciences and Engineering},
issue_date = {3 2018},
volume = {06},
Issue = {02},
month = {3},
year = {2018},
issn = {2347-2693},
pages = {204-209},
url = {https://www.ijcseonline.org/full_spl_paper_view.php?paper_id=233},
publisher = {IJCSE, Indore, INDIA},
}

RIS Style Citation:
TY - JOUR
UR - https://www.ijcseonline.org/full_spl_paper_view.php?paper_id=233
TI - A Study on Customer Satisfaction Towards Internet Banking in HDFC Bank at Thillai Nagar, Tiruchirappalli
T2 - International Journal of Computer Sciences and Engineering
AU - D. Sarala
PY - 2018
DA - 2018/03/31
PB - IJCSE, Indore, INDIA
SP - 204-209
IS - 02
VL - 06
SN - 2347-2693
ER -

           

Abstract

Sophisticated applications have now become economically feasible as the power of information technology continues to improve. As technical barriers disappear, it becomes necessary to create applications that people are willing to use. Internet banking is one of the modern technology that have been introduced by the banks for the benefit of the customers. This research focuses on the customer satisfaction towards Internet banking in HDFC Bank. It is found that majority of the customers are highly satisfied with the Internet banking services provided by the bank.

Key-Words / Index Term

Internet Banking, ATM, Core Banking

References

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