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A STUDY ON SERVICE QUALITY IN PUBLIC HOSPITALS AND ITS EFFECTS ON PATIENTS SATISFACTION IN TIRUCHIRAPPALLI DISTRICT, TAMILNADU

R. Thangaprashath1 , A. Kanimozhi2

Section:Review Paper, Product Type: Journal Paper
Volume-06 , Issue-02 , Page no. 315-319, Mar-2018

Online published on Mar 31, 2018

Copyright © R. Thangaprashath, A. Kanimozhi . This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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IEEE Style Citation: R. Thangaprashath, A. Kanimozhi, “A STUDY ON SERVICE QUALITY IN PUBLIC HOSPITALS AND ITS EFFECTS ON PATIENTS SATISFACTION IN TIRUCHIRAPPALLI DISTRICT, TAMILNADU,” International Journal of Computer Sciences and Engineering, Vol.06, Issue.02, pp.315-319, 2018.

MLA Style Citation: R. Thangaprashath, A. Kanimozhi "A STUDY ON SERVICE QUALITY IN PUBLIC HOSPITALS AND ITS EFFECTS ON PATIENTS SATISFACTION IN TIRUCHIRAPPALLI DISTRICT, TAMILNADU." International Journal of Computer Sciences and Engineering 06.02 (2018): 315-319.

APA Style Citation: R. Thangaprashath, A. Kanimozhi, (2018). A STUDY ON SERVICE QUALITY IN PUBLIC HOSPITALS AND ITS EFFECTS ON PATIENTS SATISFACTION IN TIRUCHIRAPPALLI DISTRICT, TAMILNADU. International Journal of Computer Sciences and Engineering, 06(02), 315-319.

BibTex Style Citation:
@article{Thangaprashath_2018,
author = {R. Thangaprashath, A. Kanimozhi},
title = {A STUDY ON SERVICE QUALITY IN PUBLIC HOSPITALS AND ITS EFFECTS ON PATIENTS SATISFACTION IN TIRUCHIRAPPALLI DISTRICT, TAMILNADU},
journal = {International Journal of Computer Sciences and Engineering},
issue_date = {3 2018},
volume = {06},
Issue = {02},
month = {3},
year = {2018},
issn = {2347-2693},
pages = {315-319},
url = {https://www.ijcseonline.org/full_spl_paper_view.php?paper_id=257},
publisher = {IJCSE, Indore, INDIA},
}

RIS Style Citation:
TY - JOUR
UR - https://www.ijcseonline.org/full_spl_paper_view.php?paper_id=257
TI - A STUDY ON SERVICE QUALITY IN PUBLIC HOSPITALS AND ITS EFFECTS ON PATIENTS SATISFACTION IN TIRUCHIRAPPALLI DISTRICT, TAMILNADU
T2 - International Journal of Computer Sciences and Engineering
AU - R. Thangaprashath, A. Kanimozhi
PY - 2018
DA - 2018/03/31
PB - IJCSE, Indore, INDIA
SP - 315-319
IS - 02
VL - 06
SN - 2347-2693
ER -

           

Abstract

The objective of study is to examine the service quality of public hospital and its effects on patients’ satisfaction for the development of public hospital service by using percentage analysis with 120 respondents which in turn provide a conclusion to overcome financial and managerial issues of public hospital and help to satisfy the patient.

Key-Words / Index Term

Hospital, Service Quality, Healthcare System, Indian Healthcare Delivery System

References

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